Sessions and costs

Initial consultation (up to 30 minutes)

First, it’s important that we are both clear on whether I can help, and whether Shetland Resolve is the right route for you, so I offer a shorter initial consultation, which will take the form of either:

• a telephone conversation;
• a video chat; or
• a face to face discussion (where the other options aren't possible).

The initial consultation costs £40 and can be an affordable way to explore things before committing to full sessions. You are, of course, welcome to book straight in for sessions if you prefer.

Full Sessions & costs

If we then decide to go ahead, sessions will normally last about 60 minutes each. Costs are as follows:

* Corporate coaching - price on application
* Performance improvement coaching (sports, public speaking, etc.) - £105 per session
* Problem solving (phobias, trauma, unwanted habits, chronic symptoms, etc) - £95 per session or £270 for a discounted block of 3 sessions saving £15 across the sessions (valid for 6 months)

Depending on your preference, sessions can take place at my premises, at your place, at a local venue, by phone or online. In the case of telephone sessions I will call you. If you would like to meet in person at your own place or a nearby venue there is a mileage cost of 45p per mile from Virkie and a travelling time charge ranging from £10 to £80 depending on the location, plus a room hire charge at cost and a small admin charge where applicable. 

As far as possible, we’ll aim to achieve your desired results within 1 to 6 sessions, depending on the issue. This may seem like a considerable financial investment, but if you are genuinely committed to getting results it’s a small price to pay for your future wellbeing, happiness and success.

Audio recordings

Personalised MP3s/CDs are available to reinforce positive changes between and beyond sessions. Unlike generic off the shelf recordings these are specifically tailored to your needs and are an individual therapy session you can experience in the comfort of your own home as often as you need. The price is £40 per tailored MP3 and £45 for a personalised CD. Pre-recorded audios are also available in my shop.

Making payment and further discounts available

All session fees are payable in advance using one of the following options:

• By card using the payment links here on my website.
• By Bank Transfer - I will provide details in the invoice I send at the time of booking.
  
• PayPal https://www.paypal.com/paypalme/shetlandresolve.

NB. Unless otherwise agreed by prior arrangement, your session booking not confirmed until payment has been made.

Payment by cash or cheque can be made at the start of an in person session by prior agreement.

If you are on a reduced income through ill health please ask about further discounts that are available. 

Cancellation policy

My appointment cancellation policy is there is no charge if 48 hours notice is given and payment in full is due at less than 48 hours notice.

Money back guarantee

My aim is to provide an excellent service but, if for any genuine reason, you are not happy with the results of our work together I will refund all (or where appropriate a proportion) of your session fees. This is a genuine money back offer, which I’m confident is very unlikely to be needed, but I do reserve the right to determine the level of refund that is reasonable in the circumstances.

Duration of therapy/coaching

We would usually aim to have achieved your desired results within 1 to 6 sessions, depending on the complexity of the issue. My philosophy is to work rapidly and effectively and to avoid any open ended arrangements that become costly for my clients. We would, therefore, review progress regularly to ensure you don’t attend for more sessions than is absolutely necessary.

Directions

Directions for in-person sessions are given at time of booking.