Confidentiality

Whether working with you online or here in the small island community of Shetland, I recognise that guaranteeing a confidential service is vitally important.

In person appointments usually take place at my office in Virkie, in your own home or business premises or at a local centre. In a small community it's possible we might come across each other at other times and in other settings. I will be happy to acknowledge and speak with you in these other contexts if you wish but I will let you take the lead on this so as to respect your confidentiality at all times.

I appreciate that you may not wish anyone to see either of us attending an appointment in which case telephone or online video sessions are a good alternative. Providing you have privacy at your end and you are comfortable with the format, success rates when comparing phone/online and face to face sessions are the same. Clients see me about a range of things, including goal setting and achieving their best say in sports performance, so if you're seen coming for an appointment, it doesn’t mean to the rest of the world that you have a problem!

Any records relating to your sessions will be kept entirely secure. To find out more go to Privacy Policy The only circumstances in which I would ever disclose any information concerning you to another party, without first gaining your consent, would be if I considered that you might pose a danger to yourself, or others, or if you disclosed information about criminal activity, in which case I reserve the right to contact the relevant authorities. It would be very unusual for this to happen but I'm obliged to make that position clear.